VOC:顾客的声音
“顾客的声音”(Voice of Customer)通常缩写为VOC,这种缩写形式便于快速记录和使用,广泛应用于多个综合领域。它反映了企业对用户需求的重视,常用于产品设计、市场调研和服务改进等未明确分类的场景中,旨在帮助组织更好地理解并回应用户反馈。
Voice of Customer具体释义
Voice of Customer的英文发音
例句
- Product quality signifies the degree which product quality characteristics are satisfied with Voice of Customer(VOC) ( VOC ).
- 现代产品质量表示产品的质量特征在其整个生命周期内满足顾客需求(VOC)的程度。
- The Advanced Research of the Quality Management Approach Based on Voice of Customer(VOC) and Cost Control
- 基于顾客呼声及成本控制的质量管理方法扩展研究
- Quality function deployment ( QFD ) is a descriptive model that uses a systematic approach to create quality design by deploying " the voice of customer " at each phase of product planning, design, manufacturing and marketing.
- 质量功能配置是一种描述性模型,它采用一种系统化方法将顾的呼声布署在生产计划、产品设计、制造等各个阶段的质量设计中。
- In the definition phase, a customer survey used to gather the Voice of Customer(VOC) ( VOC ). Then the Critical to Quality ( CTQ ) defined. Then the CTQs were associated with the VOC.
- 定义阶段启动项目,通过问卷调查收集到客户之声,继而定义关键质量特性(CTQ),并将需求与CTQ进行关联。
- The organization should plan and establish processes to listen effectively and efficiently to the " voice of the customer ".
- 组织应当策划并建立有效和高效地倾听顾客的声音(VOC)的过程。
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