CCM:客户沟通管理
“客户沟通管理”(Customer Communication Management,简称CCM)是一套广泛应用于商业领域的专业体系,旨在通过系统化方法优化企业与客户之间的互动流程。该术语常缩写为CCM,不仅便于书写和使用,也提升了沟通的标准化与效率,有助于企业更好地维护客户关系、传递品牌价值并提升服务体验。
Customer Communication Management具体释义
Customer Communication Management的英文发音
例句
- Strong sense of customer service & team communication skills, project management experience is preferred;
- 有较强的客户服务意识、团队沟通能力、项目管理经验者优先;
- An effective customer communication process contributes to the success of any organization's quality management system and ultimately to the success of the organization itself.
- 有效的顾客沟通过程对组织质量管理体系的成功以及最终使组织本身的成功起到重大的贡献。
- Internal customer orientation theory has three parts : Information collection, communication and action about competitor, employee and internal management.
- 员工导向管理的理论模型亦由市场导向框架的信息收集、沟通交流和行动构成。
- With the development of computer networks, communication networks and the enterprise pay more and more attention to CRM ( customer relationship management ), establishment of call center to optimize business services has become the preferred choice of many companies.
- 随着计算机网和通信网的发展以及CRM(CustomerRelationshipManagement)越来越受企业的重视,建立呼叫中心来优化企业服务已成为许多公司的首要选择。
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