缩写	全称	中文释义
SO	Strategies and Operations	战略与运营
DMAJ	Define, Measure, Analyze, Junk it	定义、测量、分析、丢弃
PERCS	Prepare, Educate, Respond, Collaborate, Support	准备、教育、响应、协作、支持
UPIC	Universal Promotional Identification Code	通用促销识别码
IR	Industrial Relations	劳资关系
CV	Commission Volume	佣金数额
PERC	Percentage	百分比
EIES	Electronic Information Exchange System	电子信息交换系统
INOS	Innovation, Neighborship, Originality, and Satisfaction	创新、邻里、创意和满足
ISDL	Interaction System Design Language	交互系统设计语言